Home Credits & Usage Tracking Why are some features asking me to upgrade after I already paid?

Why are some features asking me to upgrade after I already paid?

Last updated on Feb 02, 2026

Sometimes your account settings need to be refreshed if you’ve recently upgraded or changed your plan.

  • Logging out and logging back in often resolves minor sync issues.

  • Clearing your browser’s cache and cookies can also help.

  • Trying a different browser can help diagnose if the issue is browser-specific.

Troubleshooting & Tips

  1. Log Out & Log In: Ensures your new plan is recognized by the system.

  2. Clear Cache & Cookies: Removes outdated session information.

  3. Try a Different Browser: Helps confirm if the problem is local to your current browser.

If these steps do not solve the issue, contact support; they can manually verify and refresh your account settings.